Every agent that works for ITG has at least 10 years of experience being an agent. What does that mean? You get wisdom and experience, and the dedication of someone who has made travel their career.
One on one dedicated travel consultant
Each client is assigned one travel consultant who looks after any and all needs of your account. You will never be referred to another agent or call centre, and even if your agent is sick or on vacation, one other designated agent looks after your account and has access to all of your preferences. We’ll never leave you high and dry!
Quality over quantity
The number of clients each agent has assigned to their portfolio is carefully managed to ensure that an outstanding service standard can be maintained. Agents are measured on client satisfaction and not on revenue volume.